Discover how a large French bank has transformed its internal processes.

See how BNP Paribas Réunion has restored autonomy to its business teams by reducing the cost of customization by 50.
Simplified tools, automatic validations, traceability, all in one tool, without long training, and without code.

Finance use case illustration

Banks have modernized their application for their clients, BUT the internal processes still operate via email.

Operational processes are not automated

The client portal is ultra-modern, but the internal processes remain the weak link. Re-entries, manual checks, email validations.

DORA & stronger compliance

Since January 2025, DORA requires full traceability of processes where operational and technological risks exist. No more approximate documentation.

Processing times are too long

Validation can take 2 to 5 days when it is processed by email. During this time, teams are waiting. Productivity evaporates at every hierarchical level.

Zero visibility for leadership

It is impossible to know where each project stands without running weekly follow-up meetings that consume hours across the organization.

BNP Paribas Réunion automates its business processes without a single line of code

BNP Paribas Réunion, a mid-sized banking institution, manages hundreds of internal requests and client files each month. Since 2019, BNP Paribas Réunion has deployed nine internal applications with Airprocess, streamlined its processes, and empowered its business teams.

300

Collaborators

50x

cheaper than custom development

9

deployed applications

+ 300 h

cumulative earned by month

A legacy system to modernize

BNP Paribas Réunion was using "legacy" tools for certain internal applications, and sometimes Excel files. The process was reaching its limits: deadlines were extending and business teams were losing agility.

In October 2018, the bank deployed Airprocess to regain control over its collaborative tools, and the Organization service deployed the new workflows without relying on the IT teams.

In 2026, the implemented tools are still performing: tracking of reversal requests, tracking of general purchases, tracking of IT requests, tracking of amicable negotiations, tracking of litigation, tracking of collections, document management, etc...

In addition to saving time, Airprocess is also the internal tool that generates the least support.

KEY CHALLENGES

-> Replace obsolete internal tools
-> Manage multi-level validation workflows
-> Restore autonomy to business teams
-> Meet banking security requirements
-> Deploy quickly, without disrupting operations
-> Control costs in a constrained budget environment

Concrete results on 9 key dimensions

Beyond deployment savings, Airprocess transformed how teams work every day.

Fast deployment icon

Ultra-fast deployment

The platform is installed on-site in less than a day on a simple VM. Where traditional banking solutions require several weeks, Airprocess is operational in a few hours.

Less than a day of installation

Monthly app icon

One application per month

9 applications deployed in less than a year, with an average effort of 9 days per app. The fastest one was delivered in 2 days. A rare pace in banking.

9 applications in 9 months

Cost reduction icon

Radically lower cost

By letting business teams handle setup, delivery costs drop dramatically versus equivalent custom development, without compromising quality.

No external developer

Business autonomy icon

Business teams are autonomous

The Organization team, not IT, configured, tested, and deployed every application. Teams regained agility with no IT waiting line.

0 developer involved

Security icon

Security and granular permissions

Define precisely who sees what and who can do what. Access rights are finely adjustable to meet the strict requirements of the banking sector.

Granular control

Approval flow icon

Multi-level approval management

Workflows adapt automatically to decision levels. Sensitive requests escalate to the right manager. Compliance is ensured at every step.

Automated approval flow

Time saving icon

Over 300h gained per month

By accumulating the time saved across all applications, teams can dedicate more time to their value-added tasks. Some applications save more than an hour per user per day.

+6h/day combined

Support icon

Almost zero user support

Unlike traditional software, Airprocess generated almost no support requests. The intuitive interface reduces onboarding time and handling errors.

Zero support

Adoption icon

Immediate adoption

The simplified ergonomics and familiar interface ensure quick adoption by all profiles, without training.

Intuitive interface

Other use cases

What finance teams do with Airprocess

Beyond the banking case, here is what our clients in finance or accounting expertise do with Airprocess.

Purchase approval workflow

Purchase requests, purchase orders, receipt, and payment: the full Purchase-to-Pay cycle in one traceable flow.

PROCUREMENT & VENDORS

Expense claims and reimbursements

Digital collection of receipts, manager approval, and automatic transfer to accounting. No more paper.

OPERATIONAL ACCOUNTING

Audit mission tracking

Each mission is tracked like a project with its actions, deadlines, and deliverables. Management monitors progress in real time.

COMPLIANCE & AUDIT

System access management

Requests for access to sensitive tools, multi-level validation, inventory and cross-sectional view of who accesses what.

HR & ACCESS

Internal regulatory reporting

Automatically consolidate operational indicators for ACPR, AMF, and executive reporting.

STEERING

Inter-agency mission tracking

In large structured firms, each department can bill missions for other departments (expertise, audit, legal)

ACCOUNTING EXPERTISE

They trust us

Companies of all sizes and sectors that have optimized their operations with Airprocess

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